CASA

 

WHO: casa was established in 2004 to provide essential support services to older and disabled people through developing a franchise network of employee owned social care providers.

WHY: society is facing signify can’t current social care sector challenges with huge demands on community-based health and social care services, with an ever-growing ageing population. This is compounded by further serious workforce challenges – i.e. the ability to recruit, retain, and reward enough support workers who deliver skilled work, in a notoriously low wage sector.

 

CASA Calderdale is part of the CASA group, which has its roots in the co-operative movement. The way it provides care and support is shaped by a belief in mutuality, participation and quality, which is shared across the whole of the workforce. CASA put their success down to one thing: a strong focus on people. The welfare of clients and staff is at the heart of its mission. CASA is a strategic response to the challenges to overcome the current significant financial and regulatory barriers to becoming a social care provider. Its pioneering model is considered to be the most successful example of social franchising to date.

Putting people before profit ensures a low staff turnover in a traditionally low-wage, high-churn industry. Employee engagement drives improved quality of care with a re-investment of surplus in staff training and development. Its social enterprise structure ensures that wealth created is spent in the community.